Bete-Fleming, 888-758-4996

Ordering Information

Thank you for shopping at Bete-Fleming for Distinctive Wood, Fiberglass & Aluminum Flagpoles & Flagstaffs.

Our Guarantee
We guarantee your satisfaction with any of our products. If you are not happy with any of the items you have purchased from us, we will accept returns for a full refund within 10 days of shipping.

Taxes
We are required to collect state sales tax when shipping to Massachusetts (6.25%) Customers are responsible for complying with their state's applicable laws pertaining to the payment of sales and use tax on goods purchased out of state.

Payment Policies
At this time we cannot process your order by on-line submission. The fastest processing of your order is by credit card. Personal checks or money orders must be received by us before we can process your order. This will delay your order approximately 7-10 days.

Please make checks payable to: Bete-Fleming

Mail checks or money orders to:

Bete-Fleming, Inc.
P.O. Box 906
Mattapoisett, MA 02739

A $15.00 service charge will be assessed for all returned checks.

Credit Carts Accepted
We accept Visa and MasterCard. Your credit card is not charged until your order is shipped.

Shipping and Delivery
We try to deliver your purchases as quickly as possible. Most items will be shipped within 5-7 business days of receipt of your order (except for purchases paid by check - please see PAYMENT POLICIES above). The 15' to 70' flagpoles may take 2-3 weeks to be shipped. We will inform you of approximate shipping time at the time your order is taken.

Bete-Fleming ships via UPS ground service, within the 48 contiguous United States. You will be informed of shipping charges at the time of your order. There will be an additional charge for alternative shipping.

At this time we do not ship outside of the 48 contiguous United States.

Remember, we can not ship to a P.O. Box.

Returns
If for any reason you are not satisfied with your purchase you may return it for a full refund, within 10 days from shipping date.

To return a purchase mail to:

Bete-Fleming, Inc.
P.O. Box 906
Mattapoisett, MA 02739

Please be sure to pack and insure appropriately, and enclose your packing slip with an explanation of why you are returning the item.

Privacy Policy
Bete-Fleming is committed to ensuring your privacy as our customer. We do not sell or exchange names or information about our customers.